FAQS

Below you will find some of the frequently asked questions that we receive, along with our answers:

• How long do we have the bouncy castle and/or bouncy slide for?
  • We schedule our deliveries for between 8am and 11am, and then we will aim to pick them up between 6pm and 7pm
• Do we have to pay a deposit?
  • No, we ask that you pay us when we deliver and set up the bouncy castle and/or bouncy slide
• Are there age limits on the people that can use the bouncy castle and/or bouncy slide?
  • Yes, most insurers will not allow anybody over the age of 14 on any inflatable's, which in turn means they are designed and built with that age limit in mind.
• Are you insured?
  • Yes, we have public liability insurance covering accidents and injuries caused by our equipment failing or incorrect or unsafe installation.
• How much room does the bouncy castle require?
  • This really depends on which of our inflatable's you have hired. However, as a general 'rule of thumb' they require at least 4 foot behind the castle and 3 foot either side of the castle, and in an ideal world at least 6 foot all around especially the front.
• What happens if it is raining when you deliver the bouncy castle and/or bouncy slide?.
  • A number of our inflatable's are available with shower covers, and that is all they are meant to be. If the weather is not too bad, we will erect the bouncy castle and/or bouncy slide, but they are not to be used if it gets too wet as it can be very dangerous. If it is very wet and/or windy on the day of your hire, you may cancel prior to delivery if you wish, without charge.
• Do you deliver, and if so, how much do you charge?
  • Yes, we do deliver. Delivery is free within a 10 mile radius, we will quote you for other distances.
• What does it cost me to run the bouncy castle and/or bouncy slide?
  • On average, it costs about £1 to run a bouncy castle or bouncy slide for the day.
• How clean are your castles?
  • Very Clean! We clean our castles thoroughly after each and every hire.
• How do I book a bouncy castle and/or a bouncy slide?
  • Very easily - Just call Sally or Ben on 01621 788 550 or 07729 950 408 and we will be happy to take your booking for you.